Collection House Limited (ASX: CLH) is Australia’s leading end-to-end receivables management company. We provide solutions to organisations and individuals that span the entire credit management lifecycle and beyond.
We enjoy strong business relationships with major Australian and international banks, financial institutions, large corporations, local Councils, public utilities, SMEs, and Government agencies.
With more than 850 staff in offices across Brisbane, Sydney, Victoria, Adelaide, New Zealand and the Philippines, the Collection House Group offers stakeholders a range of professional, ethical and effective products and services.
Our ongoing success is a result of the breadth of our service offering, our deeply ingrained approach to ethical debt recovery, and our commitment to technology to continually evolve our service and capabilities.
Business process outsourcing
Legal and insolvency services
Credit management training
Banking and finance
Federal and State Government
Utilities – power & water
Looking for a rewarding work environment?
Collection House was one of 25 companies featured at the 7th annual Australian Microcap Investor Conference, which brings together the investment community and the CEOs of Australia’s leading microcaps. Read our presentation below.
The Annual Report provides an overview of the Collection House Group’s performance in FY16; and the CSR Outcomes Report delivers an update on the Group’s progress towards its social responsibility objectives.
We have moved head office! The corporate headquarters for the Collection House Group is now at the Gasworks precinct in Newstead, on the Brisbane CBD fringe. The purpose built fit-out brings all of the Group’s Brisbane staff into the same location for the first time in several years.
We offer debt collection and receivables management services to organisations and government agencies, acting as an extension of their business to improve their cash flow whilst protecting their brand and reputation. With our proven track record in ethical collection and recovery practices, Collection House is the natural choice for organisations looking for a value-adding business partner.
Lion Finance is the Group’s purchased debt entity, offering credit providers the opportunity to sell delinquent credit facilities. Lion Finance then assumes the obligations and benefits of the original credit provider through managing the collection of these debts. We are renowned in the industry for our ethical collection practices and proactive engagement programs with customers and their advocates – clients selling debts to Lion Finance benefit through continued brand protection.
CLH Lawyers is a specialist law firm focused solely on debt recovery, litigation, property law and insolvency. Built to handle high volumes, CLH Lawyers manages more than 50,000 active files on average per month and act for clients both large and small.
CLH Business Services provides a range of outsourced customer service activities on behalf of organisations, ranging from front-end customer validation and processing credit applications, through to early stage recoveries and reselling opportunities. Our quality customer service activities offer “peace of mind” for businesses seeking efficiency gains and the opportunity to focus on their core business.
Collective Learning and Development (CLAD) is the Group’s Registered Training Organisation, providing tailored development and training services to the debt collection industry and our clients’ employees. Courses include nationally accredited Certificate IV training courses and other mercantile (non-accredited) courses; and can be developed to suit our clients’ needs.
ThinkMe Finance is a finance brokerage offering financial opportunities to Australians that many others won't help - such as people that may have had credit problems in the past, or who are self-employed and don't fit a typical bank's lending criteria. ThinkMe Finance's mission is to help people address their financial challenges, and ultimately become "financially fit".
Safe Horizons is a dedicated hardship management service, which allows clients to outsource the management of customers who may be experiencing financial hardship. Safe Horizons provides customers and their advocates with easy access to empathetic and skilled staff who can sensitively address their circumstances.
Midstate CreditCollect (MCC) is a boutique collection agency based in regional Victoria, offering personalised credit management, debt collection and legal services in a non-call centre environment. As a wholly-owned subsidiary of the Group, MCC services Victorian-based businesses, water authorities and government agencies as well as major national companies.