When you need some extra support, there are community and government services that may be able to assist you.
If you have a debt with Collection House and are experiencing difficulties in making payments, seeking support is important and we’re here to help. Visit our financial difficulty page to learn more about how we can assist you.
⚠️
This directory is intended for people who are seeking non-urgent support.
If you or someone you know is in danger, contact emergency services on 000 (Australia) 111 (New Zealand) or 911 (Philippines).
External Support by Country
Collection House operates throughout Australia, New Zealand and the Philippines. So that we can display the most appropriate services available in your local area, please select your location below.
Australian Support Services Directory
If you live in Australia and need some extra support, there are community and government services that may be able to assist you. If you have suggestions or feedback on this directory, please share your thoughts with us here.
Financial (AU)
Financial Counselling is free, independent and often in your local area. Financial counsellors provide support, advice and assistance in dealing with debts. Call the National Debt Helpline on 1800 007 007.
MoneySmart is an initiative by the Australian Securities and Investments Commission (ASIC). ASIC’s free MoneySmart website has tips and tools to help you manage your money and seek support.
Way Forward is a not-for-profit organisation that helps people facing financial difficulty manage their debts, at no cost to them. If you have debts across multiple organisations and your circumstances are unlikely to change for some time, call Way Forward on 1300 045 502 or visit their website.
Collection House Group is a member of Way Forward, who are one of our trusted community partners.
Mob Strong Debt Help Tackles credit, debt and insurance matters for our First Nations Peoples. Contact the Mob Strong Debt Help line on free call 1800 808 488 (Mon. to Fri. 9.30am – 4.30pm).
Services Australia (Centrelink) Centrelink offices provide, under one roof, a range of services on behalf of Australian Government departments.
In addition to providing financial assistance for eligible people, Centrelink provides support services for families, the elderly, the sick or injured, people with disabilities, young and adult job seekers, recent immigrants, carers, people undertaking or planning to undertake study or training, the self-employed, retired people and people planning retirement, the bereaved, people recently separated or divorced and people in crisis.
Financial (AU)
Financial Counselling is free, independent and often in your local area. Financial counsellors provide support, advice and assistance in dealing with debts. Call the National Debt Helpline on 1800 007 007.
MoneySmart is an initiative by the Australian Securities and Investments Commission (ASIC). ASIC’s free MoneySmart website has tips and tools to help you manage your money and seek support.
Way Forward is a not-for-profit organisation that helps people facing financial difficulty manage their debts, at no cost to them. If you have debts across multiple organisations and your circumstances are unlikely to change for some time, call Way Forward on 1300 045 502 or visit their website.
Collection House Group is a member of Way Forward, who are one of our trusted community partners.
Mob Strong Debt Help Tackles credit, debt and insurance matters for our First Nations Peoples. Contact the Mob Strong Debt Help line on free call 1800 808 488 (Mon. to Fri. 9.30am – 4.30pm).
Services Australia (Centrelink) Centrelink offices provide, under one roof, a range of services on behalf of Australian Government departments.
In addition to providing financial assistance for eligible people, Centrelink provides support services for families, the elderly, the sick or injured, people with disabilities, young and adult job seekers, recent immigrants, carers, people undertaking or planning to undertake study or training, the self-employed, retired people and people planning retirement, the bereaved, people recently separated or divorced and people in crisis.
Financial (AU)
Financial Counselling is free, independent and often in your local area. Financial counsellors provide support, advice and assistance in dealing with debts. Call the National Debt Helpline on 1800 007 007.
MoneySmart is an initiative by the Australian Securities and Investments Commission (ASIC). ASIC’s free MoneySmart website has tips and tools to help you manage your money and seek support.
Way Forward is a not-for-profit organisation that helps people facing financial difficulty manage their debts, at no cost to them. If you have debts across multiple organisations and your circumstances are unlikely to change for some time, call Way Forward on 1300 045 502 or visit their website.
Collection House Group is a member of Way Forward, who are one of our trusted community partners.
Mob Strong Debt Help Tackles credit, debt and insurance matters for our First Nations Peoples. Contact the Mob Strong Debt Help line on free call 1800 808 488 (Mon. to Fri. 9.30am – 4.30pm).
Services Australia (Centrelink) Centrelink offices provide, under one roof, a range of services on behalf of Australian Government departments.
In addition to providing financial assistance for eligible people, Centrelink provides support services for families, the elderly, the sick or injured, people with disabilities, young and adult job seekers, recent immigrants, carers, people undertaking or planning to undertake study or training, the self-employed, retired people and people planning retirement, the bereaved, people recently separated or divorced and people in crisis.
Crisis (AU)
If you are in immediate danger, call 000 now for emergency services.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Kids Helpline is free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Beyond Blue has information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Crisis (AU)
If you are in immediate danger, call 000 now for emergency services.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Kids Helpline is free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Beyond Blue has information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Crisis (AU)
If you are in immediate danger, call 000 now for emergency services.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Kids Helpline is free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Beyond Blue has information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Domestic and Family Violence (AU)
If you are in immediate danger, call 000 now for emergency services.
1800 RESPECT is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Men’s Referral Service from No to Violence offers assistance, information and counselling to help men who use family violence.
QLife is a telephone and online counselling service for LGBTI individuals impacted by domestic and family violence.
Lifeline anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT).
Another Closet provides information for people in LGBTIQ+ relationships who are, or may be, experiencing domestic and family violence.
Domestic and Family Violence (AU)
If you are in immediate danger, call 000 now for emergency services.
1800 RESPECT is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Men’s Referral Service from No to Violence offers assistance, information and counselling to help men who use family violence.
QLife is a telephone and online counselling service for LGBTI individuals impacted by domestic and family violence.
Lifeline anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT).
Another Closet provides information for people in LGBTIQ+ relationships who are, or may be, experiencing domestic and family violence.
Domestic and Family Violence (AU)
If you are in immediate danger, call 000 now for emergency services.
1800 RESPECT is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Men’s Referral Service from No to Violence offers assistance, information and counselling to help men who use family violence.
QLife is a telephone and online counselling service for LGBTI individuals impacted by domestic and family violence.
Lifeline anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT).
Another Closet provides information for people in LGBTIQ+ relationships who are, or may be, experiencing domestic and family violence.
Older Australians (AU)
National Seniors Australia connects Seniors to support services in their local area.
Better Place Australia supports older people in resolving conflict and preventing elder abuse. Better Place Australia also provides a range of mediation and counselling services for families, as well as financial counselling.
Aged Care Quality and Safety Commission Offers a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged-care services subsidised by the federal government.
Older Australians (AU)
National Seniors Australia connects Seniors to support services in their local area.
Better Place Australia supports older people in resolving conflict and preventing elder abuse. Better Place Australia also provides a range of mediation and counselling services for families, as well as financial counselling.
Aged Care Quality and Safety Commission Offers a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged-care services subsidised by the federal government.
Older Australians (AU)
National Seniors Australia connects Seniors to support services in their local area.
Better Place Australia supports older people in resolving conflict and preventing elder abuse. Better Place Australia also provides a range of mediation and counselling services for families, as well as financial counselling.
Aged Care Quality and Safety Commission Offers a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged-care services subsidised by the federal government.
Multicultural (AU)
Refugee Advice and Casework Service (RACS) information and advice about refugee law and processes.
Australian Red Cross Australian Red Cross provides information about advocacy, relief and support services for vulnerable people in need and helps to connect migrants with essential support services.
Multicultural (AU)
Refugee Advice and Casework Service (RACS) information and advice about refugee law and processes.
Australian Red Cross Australian Red Cross provides information about advocacy, relief and support services for vulnerable people in need and helps to connect migrants with essential support services.
Multicultural (AU)
Refugee Advice and Casework Service (RACS) information and advice about refugee law and processes.
Australian Red Cross Australian Red Cross provides information about advocacy, relief and support services for vulnerable people in need and helps to connect migrants with essential support services.
Mental Health (AU)
Beyond Blue 24 hour counselling for people seeking support for their mental health such as anxiety or depression.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Mensline Australia telephone counselling service available 24/7 for men with relationship or family concerns.
Mental Health (AU)
Beyond Blue 24 hour counselling for people seeking support for their mental health such as anxiety or depression.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Mensline Australia telephone counselling service available 24/7 for men with relationship or family concerns.
Mental Health (AU)
Beyond Blue 24 hour counselling for people seeking support for their mental health such as anxiety or depression.
Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.
Mensline Australia telephone counselling service available 24/7 for men with relationship or family concerns.
Disability (AU)
National Disability Services Australia’s peak industry body for non-government disability service organisations. Collectively, 1,000 NDS members operate several thousand services for Australians with all types of disability. Refer to their website for contact phone numbers in each state.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
Disability (AU)
National Disability Services Australia’s peak industry body for non-government disability service organisations. Collectively, 1,000 NDS members operate several thousand services for Australians with all types of disability. Refer to their website for contact phone numbers in each state.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
Disability (AU)
National Disability Services Australia’s peak industry body for non-government disability service organisations. Collectively, 1,000 NDS members operate several thousand services for Australians with all types of disability. Refer to their website for contact phone numbers in each state.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
Bereavement (AU)
Australian Centre for Grief counselling services for people experiencing loss and grief nationwide.
Bereavement (AU)
Australian Centre for Grief counselling services for people experiencing loss and grief nationwide.
Bereavement (AU)
Australian Centre for Grief counselling services for people experiencing loss and grief nationwide.
Addiction (AU)
Counselling Online drug and alcohol related support and referrals to relevant state based counselling services.
Gambling Help counselling, information and support for individuals and partners, families affected by gambling.
Addiction (AU)
Counselling Online drug and alcohol related support and referrals to relevant state based counselling services.
Gambling Help counselling, information and support for individuals and partners, families affected by gambling.
Addiction (AU)
Counselling Online drug and alcohol related support and referrals to relevant state based counselling services.
Gambling Help counselling, information and support for individuals and partners, families affected by gambling.
Serious Illness (AU)
Cancer Council Australia A confidential service for anyone looking for cancer information or support. The line is open Monday to Friday, 9am to 5pm.
Health Direct speak with a registered nurse or locate a general practitioner.
Capacity Australia provides free education and information sessions on advocacy services for vulnerable people and those with disabilities, such as rights and responsibilities within the aged- and community-care sectors.
Dementia Australia advocates for people living with all types of dementia, and for their families and carers. Provides support services, education and information.
Palliative Care Australia improving the quality of life of patients and their families facing the problem associated with life-threatening illness.
Serious Illness (AU)
Cancer Council Australia A confidential service for anyone looking for cancer information or support. The line is open Monday to Friday, 9am to 5pm.
Health Direct speak with a registered nurse or locate a general practitioner.
Capacity Australia provides free education and information sessions on advocacy services for vulnerable people and those with disabilities, such as rights and responsibilities within the aged- and community-care sectors.
Dementia Australia advocates for people living with all types of dementia, and for their families and carers. Provides support services, education and information.
Palliative Care Australia improving the quality of life of patients and their families facing the problem associated with life-threatening illness.
Serious Illness (AU)
Cancer Council Australia A confidential service for anyone looking for cancer information or support. The line is open Monday to Friday, 9am to 5pm.
Health Direct speak with a registered nurse or locate a general practitioner.
Capacity Australia provides free education and information sessions on advocacy services for vulnerable people and those with disabilities, such as rights and responsibilities within the aged- and community-care sectors.
Dementia Australia advocates for people living with all types of dementia, and for their families and carers. Provides support services, education and information.
Palliative Care Australia improving the quality of life of patients and their families facing the problem associated with life-threatening illness.
Government and Legal Services (AU)
Department of Human Services information on Government initiatives and payments such as Centrelink, Medicare, Child Care.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
National Association of Community Legal Centres (NACLC) independent community legal centres that provide free and accessible legal and related services to everyone. State-based NACLC links are available on their website.
ASIC MoneySmart providing you with tools to help you manage your money, plan, invest, or pay off debt.
Government Crisis Payment A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
Government and Legal Services (AU)
Department of Human Services information on Government initiatives and payments such as Centrelink, Medicare, Child Care.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
National Association of Community Legal Centres (NACLC) independent community legal centres that provide free and accessible legal and related services to everyone. State-based NACLC links are available on their website.
ASIC MoneySmart providing you with tools to help you manage your money, plan, invest, or pay off debt.
Government Crisis Payment A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
Government and Legal Services (AU)
Department of Human Services information on Government initiatives and payments such as Centrelink, Medicare, Child Care.
National Disability Insurance Agency (NDIS) a government scheme to ensure that people with a disability have the support they need.
National Association of Community Legal Centres (NACLC) independent community legal centres that provide free and accessible legal and related services to everyone. State-based NACLC links are available on their website.
ASIC MoneySmart providing you with tools to help you manage your money, plan, invest, or pay off debt.
Government Crisis Payment A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
New Zealand Support Services Directory
If you live in New Zealand and need some extra support, there are community and government services that may be able to assist you. If you have suggestions or feedback on this directory, please share your thoughts with us here.
Financial and Legal (NZ)
Free and independent budgeting advice is available from organisations such as MoneyTalks by visiting moneytalks.co.nz or calling them on 0800 345 123.
Free consumer advice is available from the Citizens Advice Bureau by calling 0800 367 222 or visiting their website www.cab.org.nz.
Free and confidential legal advice is available from the Community Law Office – visit their website for comprehensive information on support and advice available.
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Financial and Legal (NZ)
Free and independent budgeting advice is available from organisations such as MoneyTalks by visiting moneytalks.co.nz or calling them on 0800 345 123.
Free consumer advice is available from the Citizens Advice Bureau by calling 0800 367 222 or visiting their website www.cab.org.nz.
Free and confidential legal advice is available from the Community Law Office – visit their website for comprehensive information on support and advice available.
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Financial and Legal (NZ)
Free and independent budgeting advice is available from organisations such as MoneyTalks by visiting moneytalks.co.nz or calling them on 0800 345 123.
Free consumer advice is available from the Citizens Advice Bureau by calling 0800 367 222 or visiting their website www.cab.org.nz.
Free and confidential legal advice is available from the Community Law Office – visit their website for comprehensive information on support and advice available.
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Crisis (NZ)
If you are in immediate danger, call 111 now for emergency services.
Lifeline Aotearoa is for anyone across New Zealand who is experiencing a personal crisis or thinking about suicide. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Youth Line is a free, private and confidential online counselling service specifically for young people across New Zealand. Visit their website for more information.
Crisis (NZ)
If you are in immediate danger, call 111 now for emergency services.
Lifeline Aotearoa is for anyone across New Zealand who is experiencing a personal crisis or thinking about suicide. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Youth Line is a free, private and confidential online counselling service specifically for young people across New Zealand. Visit their website for more information.
Crisis (NZ)
If you are in immediate danger, call 111 now for emergency services.
Lifeline Aotearoa is for anyone across New Zealand who is experiencing a personal crisis or thinking about suicide. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Youth Line is a free, private and confidential online counselling service specifically for young people across New Zealand. Visit their website for more information.
Domestic & Family Violence (NZ)
If you are in immediate danger, call 111 now for emergency services.
Shine is a national domestic abuse charity and runs a domestic abuse helpline to help keep people safe from domestic and family violence. Shine Helpline – now 24/7: 0508 744 633 OR chat online with Helpline staff at www.2shine.org.nz
Women’s Refuge is a 24/7 crisis support line for women: 0800 733 843, www.womensrefuge.org.nz
Safe to Talk is a 24/7 sexual harm helpline for men and women: 0800-044-334 OR text 4334. Online chat available 24/7 at www.safetotalk.nz
Domestic & Family Violence (NZ)
If you are in immediate danger, call 111 now for emergency services.
Shine is a national domestic abuse charity and runs a domestic abuse helpline to help keep people safe from domestic and family violence. Shine Helpline – now 24/7: 0508 744 633 OR chat online with Helpline staff at www.2shine.org.nz
Women’s Refuge is a 24/7 crisis support line for women: 0800 733 843, www.womensrefuge.org.nz
Safe to Talk is a 24/7 sexual harm helpline for men and women: 0800-044-334 OR text 4334. Online chat available 24/7 at www.safetotalk.nz
Domestic & Family Violence (NZ)
If you are in immediate danger, call 111 now for emergency services.
Shine is a national domestic abuse charity and runs a domestic abuse helpline to help keep people safe from domestic and family violence. Shine Helpline – now 24/7: 0508 744 633 OR chat online with Helpline staff at www.2shine.org.nz
Women’s Refuge is a 24/7 crisis support line for women: 0800 733 843, www.womensrefuge.org.nz
Safe to Talk is a 24/7 sexual harm helpline for men and women: 0800-044-334 OR text 4334. Online chat available 24/7 at www.safetotalk.nz
Multicultural (NZ)
Red Cross provides support and assistance to members of the community who are culturally and linguistically diverse or in need of cultural support. Visit www.redcross.org.nz
Multicultural (NZ)
Red Cross provides support and assistance to members of the community who are culturally and linguistically diverse or in need of cultural support. Visit www.redcross.org.nz
Multicultural (NZ)
Red Cross provides support and assistance to members of the community who are culturally and linguistically diverse or in need of cultural support. Visit www.redcross.org.nz
Mental Health (NZ)
Lifeline Aotearoa is for anyone across New Zealand who is seeking mental health support. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Mental Health (NZ)
Lifeline Aotearoa is for anyone across New Zealand who is seeking mental health support. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Mental Health (NZ)
Lifeline Aotearoa is for anyone across New Zealand who is seeking mental health support. Call 0800 543 354 or visit www.lifeline.org.nz. If you are in immediate danger, call 111 now for emergency services.
Disability (NZ)
Ministry of Health NZ offers a range of services to support people with disabilities and the people who care for them. Learn more about support available on their website.
Disability (NZ)
Ministry of Health NZ offers a range of services to support people with disabilities and the people who care for them. Learn more about support available on their website.
Disability (NZ)
Ministry of Health NZ offers a range of services to support people with disabilities and the people who care for them. Learn more about support available on their website.
Bereavement (NZ)
Grief Centre offers loss and grief support to children, youth, adults, families, or whanau experiencing any form of significant loss. Call 09 418 1457 or visit www.griefcentre.org.nz.
Bereavement (NZ)
Grief Centre offers loss and grief support to children, youth, adults, families, or whanau experiencing any form of significant loss. Call 09 418 1457 or visit www.griefcentre.org.nz.
Bereavement (NZ)
Grief Centre offers loss and grief support to children, youth, adults, families, or whanau experiencing any form of significant loss. Call 09 418 1457 or visit www.griefcentre.org.nz.
Older People (NZ)
www.eldernet.co.nz – This website provides you with free, timely, relevant, and comprehensive information about services for older people in New Zealand.
Older People (NZ)
www.eldernet.co.nz – This website provides you with free, timely, relevant, and comprehensive information about services for older people in New Zealand.
Older People (NZ)
www.eldernet.co.nz – This website provides you with free, timely, relevant, and comprehensive information about services for older people in New Zealand.
Addiction (NZ)
Family Drug Support assists families / whānau & friends to deal with alcohol and other drug misuse in a way that strengthens relationships and achieves positive outcomes. Call on freephone 0800 337 877 from anywhere in New Zealand or visit their website https://fds.org.nz/.
PGF Services NZ offers Free, professional, and confidential counselling for gamblers and families / whānau affected by someone’s gambling. Visit www.pgf.nz to learn more.
Addiction (NZ)
Family Drug Support assists families / whānau & friends to deal with alcohol and other drug misuse in a way that strengthens relationships and achieves positive outcomes. Call on freephone 0800 337 877 from anywhere in New Zealand or visit their website https://fds.org.nz/.
PGF Services NZ offers Free, professional, and confidential counselling for gamblers and families / whānau affected by someone’s gambling. Visit www.pgf.nz to learn more.
Addiction (NZ)
Family Drug Support assists families / whānau & friends to deal with alcohol and other drug misuse in a way that strengthens relationships and achieves positive outcomes. Call on freephone 0800 337 877 from anywhere in New Zealand or visit their website https://fds.org.nz/.
PGF Services NZ offers Free, professional, and confidential counselling for gamblers and families / whānau affected by someone’s gambling. Visit www.pgf.nz to learn more.
Serious Illness (NZ)
Cancer Society NZ provides free and confidential help, counselling, resources and support for people with cancer and their whānau. Visit their website or call the Cancer Helpline from anywhere in NZ on 64-800-226-237.
Hospice Care NZ is for anyone with a terminal illness, not just cancer. Anyone can access hospice care and support. People with life limiting conditions such as multiple sclerosis, lung failure, motor neurone disease, or dementia can benefit from palliative care. Visit their website to learn more and seek support.
Dementia NZ – Through awareness, education and support, it’s our mission to help improve the quality of life for those affected by dementia – not only individuals, but also their caregivers, whanau and support networks. Learn more and seek dementia support via their website.
Ministry of Health NZ offers a range of services to support people with disabilities and serious illness including the people who care for them. Learn more about support available on their website.
Serious Illness (NZ)
Cancer Society NZ provides free and confidential help, counselling, resources and support for people with cancer and their whānau. Visit their website or call the Cancer Helpline from anywhere in NZ on 64-800-226-237.
Hospice Care NZ is for anyone with a terminal illness, not just cancer. Anyone can access hospice care and support. People with life limiting conditions such as multiple sclerosis, lung failure, motor neurone disease, or dementia can benefit from palliative care. Visit their website to learn more and seek support.
Dementia NZ – Through awareness, education and support, it’s our mission to help improve the quality of life for those affected by dementia – not only individuals, but also their caregivers, whanau and support networks. Learn more and seek dementia support via their website.
Ministry of Health NZ offers a range of services to support people with disabilities and serious illness including the people who care for them. Learn more about support available on their website.
Serious Illness (NZ)
Cancer Society NZ provides free and confidential help, counselling, resources and support for people with cancer and their whānau. Visit their website or call the Cancer Helpline from anywhere in NZ on 64-800-226-237.
Hospice Care NZ is for anyone with a terminal illness, not just cancer. Anyone can access hospice care and support. People with life limiting conditions such as multiple sclerosis, lung failure, motor neurone disease, or dementia can benefit from palliative care. Visit their website to learn more and seek support.
Dementia NZ – Through awareness, education and support, it’s our mission to help improve the quality of life for those affected by dementia – not only individuals, but also their caregivers, whanau and support networks. Learn more and seek dementia support via their website.
Ministry of Health NZ offers a range of services to support people with disabilities and serious illness including the people who care for them. Learn more about support available on their website.
Government and Legal Services (NZ)
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Government and Legal Services (NZ)
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Government and Legal Services (NZ)
Work and Income NZ (Government agency) are here to help you financially if you’re on a low income or not working, support you into work, and help you with housing. Learn more about support available and how to access it on their website or by calling 0800 559 009
Philippines Support Services Directory
If you live in the Philippines and need some extra support, there are community and government services that may be able to assist you. If you have suggestions or feedback on this directory, please share your thoughts with us here.
Government Services (PH)
Securities and Exchange Commission’s trunk line for general inquiries: +63 02 8818-0921
Department of Social Welfare and Development – Call: 0918-912-2813
National Privacy Commission:
Registration & Compliance Concerns 09101029114 (Smart)
09652863419 (Globe) [email protected] Complaints 09055061478 (Globe) [email protected] Other Inquiries 09050310638 (Globe)
09186454490 (Smart) [email protected]
Department of Trade and Industry Complaints Division for complaints against unfair trading practices. Email: [email protected]
Trunkline: (632) 7751 0384 | (632) 7791 3100
Customer Care: 1-DTI(384)
Mobile: 63 917 934 3330
Securities and Exchanges Commission Enforcement and Investor Protection Department for reporting of suspicious investment schemes. Call landline (02) 8818 6337 or email [email protected].
National Bureau of Investigation Anti-Fraud Division for reporting of fraudulent activities and malicious messages. Call landline (02) 8525 4093 or email [email protected].
Department of Justice Cybercrime Division for reporting of cybercrime incidents. Call landline (02) 8526 2747 or 8521 8345 or email [email protected]
Government Services (PH)
Securities and Exchange Commission’s trunk line for general inquiries: +63 02 8818-0921
Department of Social Welfare and Development – Call: 0918-912-2813
National Privacy Commission:
| Registration & Compliance Concerns | 09101029114 (Smart) 09652863419 (Globe) | [email protected] |
| Complaints | 09055061478 (Globe) | [email protected] |
| Other Inquiries | 09050310638 (Globe) 09186454490 (Smart) | [email protected] |
Department of Trade and Industry Complaints Division for complaints against unfair trading practices. Email: [email protected]
Trunkline: (632) 7751 0384 | (632) 7791 3100
Customer Care: 1-DTI(384)
Mobile: 63 917 934 3330
Securities and Exchanges Commission Enforcement and Investor Protection Department for reporting of suspicious investment schemes. Call landline (02) 8818 6337 or email [email protected].
National Bureau of Investigation Anti-Fraud Division for reporting of fraudulent activities and malicious messages. Call landline (02) 8525 4093 or email [email protected].
Department of Justice Cybercrime Division for reporting of cybercrime incidents. Call landline (02) 8526 2747 or 8521 8345 or email [email protected]
Government Services (PH)
Securities and Exchange Commission’s trunk line for general inquiries: +63 02 8818-0921
Department of Social Welfare and Development – Call: 0918-912-2813
National Privacy Commission:
| Registration & Compliance Concerns | 09101029114 (Smart) 09652863419 (Globe) | [email protected] |
| Complaints | 09055061478 (Globe) | [email protected] |
| Other Inquiries | 09050310638 (Globe) 09186454490 (Smart) | [email protected] |
Department of Trade and Industry Complaints Division for complaints against unfair trading practices. Email: [email protected]
Trunkline: (632) 7751 0384 | (632) 7791 3100
Customer Care: 1-DTI(384)
Mobile: 63 917 934 3330
Securities and Exchanges Commission Enforcement and Investor Protection Department for reporting of suspicious investment schemes. Call landline (02) 8818 6337 or email [email protected].
National Bureau of Investigation Anti-Fraud Division for reporting of fraudulent activities and malicious messages. Call landline (02) 8525 4093 or email [email protected].
Department of Justice Cybercrime Division for reporting of cybercrime incidents. Call landline (02) 8526 2747 or 8521 8345 or email [email protected]
Mental Health (PH)
The National Center for Mental Health Crisis Hotline offers 24-hour service to people in the Philippines who are depressed or at risk of suicide. Tel: (02) 989-8727 (telephone) | Tel: (0917) 899-8727 (cellphone)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
Mental Health (PH)
The National Center for Mental Health Crisis Hotline offers 24-hour service to people in the Philippines who are depressed or at risk of suicide. Tel: (02) 989-8727 (telephone) | Tel: (0917) 899-8727 (cellphone)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
Mental Health (PH)
The National Center for Mental Health Crisis Hotline offers 24-hour service to people in the Philippines who are depressed or at risk of suicide. Tel: (02) 989-8727 (telephone) | Tel: (0917) 899-8727 (cellphone)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
Family and Domestic Violence (PH)
- PNP-Women and Children Protection Center (WCPC): (02) 3410-3213
- NBI-Violence Against Women and Children Desk (VAWCD): (02) 8523-8231 or (02) 8525-6028
- Department of Social Welfare and Development: 0918-912-2813
Family and Domestic Violence (PH)
- PNP-Women and Children Protection Center (WCPC): (02) 3410-3213
- NBI-Violence Against Women and Children Desk (VAWCD): (02) 8523-8231 or (02) 8525-6028
- Department of Social Welfare and Development: 0918-912-2813
Family and Domestic Violence (PH)
- PNP-Women and Children Protection Center (WCPC): (02) 3410-3213
- NBI-Violence Against Women and Children Desk (VAWCD): (02) 8523-8231 or (02) 8525-6028
- Department of Social Welfare and Development: 0918-912-2813
Crisis and Counselling (PH)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
Philippines Red Cross telephone 143
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
Crisis and Counselling (PH)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
Philippines Red Cross telephone 143
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
Crisis and Counselling (PH)
Hopeline is a 24/7 suicide prevention and crisis support helpline in the Philippines. PLDT: (02) 804-4673 | Globe: (0917) 558-4673 | Toll-free for Globe/TM: 2919
Philippines Red Cross telephone 143
In Touch Community Services In Touch Community Services offers 24/7 free and confidential support to people in the Philippines. Tel: 8937603 | Tel: 09178001123 (cellphone) | Tel: 09228938944 (cellphone)
For Employees (PH)
Agency Purpose Contact Number HDMF Pag-Ibig helpdesk. For any Pag-Ibig inquiries and support 8421-5838 PHIC PhilHealth helpdesk. For any PhilHealth inquiries and support (02) 441-7442 SSS SSS helpdesk. For any SSS inquiries and support 1-800-10-2255777 Maxicare Maxicare helpdesk. For any Maxicare inquiries and support (02) 8582 1900 ext 1, 2 SunLife SunLife helpdesk. For any SunLife inquiries and support 8555.8888 local 5660
For Employees (PH)
| Agency | Purpose | Contact Number | |
| HDMF | Pag-Ibig helpdesk. For any Pag-Ibig inquiries and support | 8421-5838 | |
| PHIC | PhilHealth helpdesk. For any PhilHealth inquiries and support | (02) 441-7442 | |
| SSS | SSS helpdesk. For any SSS inquiries and support | 1-800-10-2255777 | |
| Maxicare | Maxicare helpdesk. For any Maxicare inquiries and support | (02) 8582 1900 ext 1, 2 | |
| SunLife | SunLife helpdesk. For any SunLife inquiries and support | 8555.8888 local 5660 |
For Employees (PH)
| Agency | Purpose | Contact Number | |
| HDMF | Pag-Ibig helpdesk. For any Pag-Ibig inquiries and support | 8421-5838 | |
| PHIC | PhilHealth helpdesk. For any PhilHealth inquiries and support | (02) 441-7442 | |
| SSS | SSS helpdesk. For any SSS inquiries and support | 1-800-10-2255777 | |
| Maxicare | Maxicare helpdesk. For any Maxicare inquiries and support | (02) 8582 1900 ext 1, 2 | |
| SunLife | SunLife helpdesk. For any SunLife inquiries and support | 8555.8888 local 5660 |
Provide feedback on our external support directory
Our external support directory has been developed to assist our customers when they find themselves needing extra support from free, independent or government services.
If you are aware of a credible, free, independent support service that should be included on this page or if you have feedback to provide on existing listings, please complete the below form.
Please note that we do not collect personal information on this form and therefore will consider your feedback but will not respond to it. Please contact us if you would like a response to your question or feedback.
Keep exploring