We recognise our people as our greatest asset. We set the standards high and provide first class training, coaching, development and support; creating a culture of learning, leadership and high performance. We are excited to give you the opportunity to meet some of our employees and hear what they say about working at Collection House.

Bill - Portfolio Manager

I joined Collection House, Newcastle, in October 2001 following 27 years with Avco/GE, 20 of those years were in a management role. Due to my past experience I was promoted to Portfolio Manager of a newly created team after 8 months with the company and still fill that role. We had approximately 15 staff in Lion Newcastle at that time, now there are 60+.

I enjoy coming to work each day and passing on some of the experience I have gained over so many years of lending and collecting money. I give a wry smile when I hear people saying that they are in the debt collection business, if they could only realise we are in the "people" business they may find more success.

My team has won the National Team of the Month award on two occasions and the Newcastle Team of the month many times. We averaged 100% of revenue target for 2010.

I have been married to Louise for over 10 years, we have 4 children and 6 grandchildren, with 2 more due mid-year. The eldest grandchild is 6 and there will be 5 under 2.

My favourite past-times are spending time with my grandkids, gardening, bushwalking and doing whatever my wife tells me I want to do. I have been an avid supporter of the St. George rugby league team for 54 years - I know what real pain is.

Jeremy - Customer Service Officer

I started at Collection House in June 2009 as a CSO in Lion Finance. I had a lot to learn and after a slow start, I think I've settled in pretty nicely. I had previously worked in similar environments however there were many tricks of this particular trade that I have now picked up. I have met some great people at CLH and that is probably the best part about working here. My previous role was within collections at the ATO. Outside of work I run an independent record label. The label was founded by myself and a friend in 2001 and we specialize in Australian hip-hop. Between the office and the studio I manage to stay busy and out of trouble! 

Simone - Assistant Manager

I came to Midstate as a work experience person in 1994 and became a full time employee in January 1995. During this time I have worked my way up to Assistant Manager.

Working for Collection House has provided me with the advantages of being a part of a large company, whilst still maintaining the close knit team environment of Midstate.

Ryan- Portfolio Manager

When given the opportunity to rejoin the Collection House group in 2007, I jumped at the opportunity to come back as a Collection Officer. In the time since I have been provided with extensive training and unmatched support resulting in success when I was given the chance to start the Management Development Program.

No more than 12 months later through other members of the management team taking advantage of the company's belief in internal advancement I was successful in being promoted to Portfolio Manager.

Coming from a background of sporting, sales and hospitality I have witnessed many different company cultures and now finding a home within the workplace I can only now look forward to a rewarding and supportive career with Collection House.

Kurt- Portfolio Manager